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1. What type of fabric do you offer?

We offer premium wash & wear blended with Cotton — carefully selected for comfort, elegance, and durability. Perfect for festive wear or everyday sophistication.

2. Are the colors true to what’s shown online?

Yes, we capture our product images in professional lighting to ensure they closely match the actual fabric. Slight variation may occur due to screen settings, but quality is guaranteed.

3. How long will my order take to arrive?

We deliver across Pakistan within 4 to 7 working days after order confirmation.

4. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available nationwide for your convenience.

5. Can I return or exchange a product?

Absolutely! Returns and exchanges are accepted within 15 days of delivery. The fabric should be unused, unstitched, and in its original packaging.

Read our Return Policy

6. How do I place an order?

Simply choose your product, click “Add to Cart,” and follow the secure checkout process. Need help? Just message us on WhatsApp and we’ll guide you.

7. How can I track my order?

Once your order ships, you’ll receive a tracking link via SMS, WhatsApp, or email to monitor the delivery progress.

8. Is your fabric suitable for Eid or formal wear?

Yes — our fabric is curated to offer a luxurious feel, ideal for Eid, formal occasions, or refined daily wear.

9. Do you provide stitching services?

At the moment, we specialize in premium unstitched fabric only — giving you full freedom to customize your style with your own tailor.

10. How can I contact you?

We’re just a message away:

📧 Email: contact.mardana@gmail.com

📱 WhatsApp: +92 310 7808090

Welcome to Mardana. By shopping with us, you agree to the following terms that ensure a safe and seamless experience for everyone.

1. General

By accessing or purchasing from www.mardana.store, you agree to follow our policies and terms. These terms may be updated to improve your experience, and we recommend reviewing them periodically.

2. Products & Orders

We strive to provide detailed and accurate descriptions of all our products.

Once an order is placed, you'll receive confirmation via email or WhatsApp.

If something is unavailable after your order, our team will contact you with the best available solution.

3. Pricing & Payments

All prices are listed in PKR and include applicable taxes.

We offer secure payment methods including Cash on Delivery (COD) and bank transfers.

Discounts and offers may be updated from time to time to serve you better.

4. Returns & Exchanges

We accept returns within 15 days of delivery. Products must be in original, unstitched condition.

Please see our Returns & Refund Policy for full details.

5. Shipping

We offer nationwide delivery through trusted courier partners.

Estimated delivery time is communicated at checkout and through order confirmation.

For more, visit our Shipping Policy.

6. Intellectual Property

All content on this website, including images, text, logos, and design, is owned by Mardana and protected under copyright law.

Any use or reproduction without written permission is not allowed.

7. Privacy

We respect your data and privacy. For full details on how we handle personal information, see our Privacy Policy.

8. Contact Us

For any questions, support, or feedback, feel free to reach out:

📧 Email: contact.mardana@gmail.com

📱 WhatsApp: +92 310 7808090